VACANCY ANNOUNCEMENT
OVERVIEW
Six Rivers Africa (SRA) is a non-profit organization with a mission to protect, restore, and preserve wilderness areas, and increase the wildlife population so that the flora and fauna can be enjoyed for generations to come.
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JOB PURPOSE
We are looking for a Service Bingwa/Butler. The person will play a crucial role in providing high quality services to our clients and the team in Mulungu Village Usangu, Mbarali-Mbeya.
Position: Service Bingwa/Butler (01)
Reports to: Head, Six Rivers Training Academy (SRATA)
Location: Mulungu Village, Mbarali-Mbeya
Start date: Immediately.
DUTIES AND RESPONSIBILITIES
- Meet guests when they arrive and getting them settled in their rooms.
- Link between the guest and management.
- Providing personalized service to guests
- Work hand in hand with managers and guides to make sure guest are satisfied.
- A butler must have a keen eye for details (in guest room).
- Anticipate guests’ needs by learning their (preferences, allergies, likes and dislikes,
- Have a thorough understanding of food and beverage.
- Assess and restock wine and spirit in guest rooms per standard.
- Must be able to read guest moods and liaise with managers if need be.
- Serve meals and pour drinks for guests.
- Communicate and work with housekeeping to ensure rooms are cleaned at the most convenient time for guests.
- Ensure guests’ rooms are clean and tidy up when necessary.
- See guests off when they check out.
- Always remain well-groomed.
- Keep up to date on all hotel and lodges policies on safety and hygiene.
- Perform all duties with discretion, professionalism, and a pleasant demeanor.
- Train students to be familiar with butler or service bingwa roles.
- Do any other duty(ies) that may be assigned by a Supervisor.
REQUIREMENTS
- Experience as a Butler or similar role in the hospitality industry.
- Strong multi-tasking skills.
- Excellent organizational skills
- Ability to adapt to as the guest need arises.
- Commitment to a high level of customer service
- Strict attention to detail
- Knowledge of area restaurants, theaters and other attractions
- Ability to handle sensitive matters with efficiency and discretion.
- Knowledge of food and wine pairings is a plus.
- A butler must have high level routine of personal hygiene.
MODE OF APPLICATION
Interested candidates should send their application letters, CV, and any other supporting documents.
(reference letters if available) to [email protected]. The deadline for applications is 10th June 2024.
