Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
1.Channel Management
Manage direct sales channels for the sale
Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
Identify and formulate sales strategies to help drive gross addition device sales for the region
2.Sales and Distribution
Drive EBB Business distribution,
Drive FWA and FTTx sales to ensure sales targets are met
Ensure installation SLAs FWA & FTTx are met within assigned geographical demarcation.
Collaborate with sales supervisors and cross functional leaders and peers to develop sales targets and strategies in to drive sales in assigned market or area
Ensure regional outlets are productive
3.Customer Complaint Resolution
Resolve customer complaints in collaboration with relevant stakeholders where applicable
Address staffing or manpower problems and other issues that may interfere with efficient sales operations.
4.Customer Prospects
Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads.
Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders
5.Trade Execution and Compliance
Ensure adherence to compliance requirements of sales processes, policies and recovery of devices from noncompliant customers.
Supervise health of device acquisitions and compliance on activations,
Implement and execute sales plans as per plan first time right
Implement agreed sales plans through timely monitoring and corrective action to drive desired business results
6.Team Engagement and development
Provide or facilitate ongoing training, motivation, and development of sales supervisors, Direct Sales Executives team to ensure that sales and profits are effectively managed and maintained
Continuously motivate the frontline employees through leadership by example
Implement all action plans that will address hygiene issues etc. from employee feedback meetings or surveys
Perform any other duties as assigned from time to time
Qualifications
Bachelor of Business Administration or any equivalent qualification.
Minimum 4 years’ experience in sales in Corporate & SME
2 years of in-depth Sales and Marketing experience in the telecom/Devices selling/Corporate Sales/ Satellite TV industries or other related fields.
with at least 2 years at middle management level handling independent businesses
Category Understanding – Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
Technology Understanding: Needs to understand solutions across HBB Products & Services. Should be able to guide and drive cross-functional teams.
Resilience and ability to deliver against targets
Strong entrepreneurial spirit
Able to motivate and encourage the team to ensure sales targets are met
Able to plan and execute team route plans and evaluate performance on a daily basis
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Job Info
Job Identification
431
Posting Date
04/14/2025, 10:19 AM
Apply Before
04/21/2025, 01:48 PM
Job Schedule
Full time
Locations
Airtel Tanzania, Tanzania, DAR ES SALAAM, TZ
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
