Job Description

JOB DESCRIPTION – HUMAN RESOURCES OFFICER

Department: Human Resources (HR)
Reports to: General Manager / Managing Director

1. Job Purpose
To manage the company's human resources activities, ensure effective employee management, maintain staff records, and implement company policies in compliance with applicable labour laws and regulations.

2. Key Duties and Responsibilities
A. Recruitment and Selection

• Prepare job advertisements and job descriptions.
• Shortlist candidates and arrange interviews.
• Coordinate recruitment, selection, and employee onboarding.
• Prepare employment contracts and appointment letters.

• Maintain employee personal files and HR records.
• Update staff details, employment contracts, and leave records.
• Prepare staff lists, organisation charts, and HR reports.
• Ensure confidentiality of employee information.

• Monitor employee attendance, working hours, overtime, and absenteeism.
• Manage annual leave, sick leave, maternity leave, and other leave records.
• Coordinate with the Accounts or Finance Department to process salaries, allowances, overtime, and deductions.
• Ensure payroll information is accurate and submitted on time.

• Coordinate employee performance appraisals.
• Monitor staff performance and productivity.
• Identify training needs and arrange staff development programmes.
• Support managers in improving employee performance.

• Handle employee complaints, grievances, and workplace disputes.
• Implement disciplinary procedures in accordance with company policies and applicable laws.
• Prepare warning letters, show-cause letters, and disciplinary meeting records.
• Promote teamwork, professional conduct, and a positive working environment.

• Ensure compliance with applicable employment and labour laws.
• Monitor employment contracts, statutory deductions, and required employee benefits in coordination with the relevant departments.
• Maintain records required for labour inspections and audits.
• Ensure company HR policies are properly implemented.

• Identify training and development requirements.
• Coordinate staff orientation and workplace safety training.
• Monitor employee welfare and workplace conditions.
• Support employee engagement and retention initiatives.

• Prepare monthly HR reports covering staff numbers, recruitment, attendance, leave, overtime, and employee turnover.
• Advise management on staffing requirements and employee-related matters.
• Assist in workforce planning and budgeting.
• Perform other duties assigned by management.

• Diploma or degree in Human Resources Management, Business Administration, or a related field.
• Relevant HR experience.
• Knowledge of applicable labour laws and employment procedures.
• Good communication, organisation, and interpersonal skills.
• Proficiency in Microsoft Word, Excel, email, and HR or payroll systems.

• Integrity and confidentiality.
• Strong organisational and administrative skills.
• Problem-solving and conflict-resolution abilities.
• Attention to detail.
• Fairness and professionalism.
• Ability to work independently and meet deadlines.

• Timely recruitment and filling of vacancies.
• Accurate employee records and attendance reports.
• Timely submission of payroll information.
• Compliance with employment laws and company policies.
• Completion of performance appraisals and training plans.
• Effective resolution of employee grievances.

Skills Required

• Adaptability skills