Nafasi ya kazi :- Senior Airport Services Agent Vacancy at Qatar Airways

Senior Airport Services Agent

Qatar Airways

General Information

Ref # 232959

Location: Tanzania-Dar Es Salaam

Job family: Cargo & Airport Operations

Closing Date: 2026-04-19

Description – External

We are currently recruiting for a Senior Airport Services Agent in Dar es Salaam, Tanzania.

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Your Specific Responsibilities Include

• Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.
• Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.
• Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates etc.
• Assist duty officer to handle company material and records.
• Liaison with GHA for quick processing of hotel and transfer passengers.
• Work with GHA and ensure smooth passenger handling.
• Assist passengers in regards to entry requirements, visas, residence permits etc.
• Ensure passengers are assisted smoothly through airport facilities.
• Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective

Qualification

Qualifications – External

The successful candidate will have the following qualifications and skills:

Job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline.
High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
DCS experience and knowledge of ticketing is an advantage for this job
Ability to work shifts is essential
Very good knowledge of Amadeus is strongly preferred.
Fluent in English
You must have the current right to live and work in Tanzania.

How to Apply:

CLICK HERE TO APPLY