Nafasi ya kazi :- Operations Manager Job at Furniture Retail Company – April 2026

Operations Manager

1. Educational Requirements

            •           Bachelor’s degree in:

            •           Business Administration

            •           Retail Management

            •           Supply Chain / Logistics (added advantage)

            •           Certifications (optional but valuable):

            •           Retail management

            •           Operations / supply chain

2. Work Experience

            •           3–5+ years’ experience in:

            •           Retail operations

            •           Furniture showroom or related industry (preferred)

            •           Proven experience in:

            •           Managing teams

            •           Inventory control

            •           Sales performance

3. Key Skills Required

 Leadership & Team Management

            •           Ability to supervise staff, train, and motivate teams

            •           Conflict resolution and performance management

 Operations & Inventory Management

            •           Stock control and ordering

            •           Supplier coordination

            •           Logistics and delivery planning

 Sales & Customer Service

            •           Strong sales strategies (upselling, cross-selling)

            •           Handling customer complaints professionally

            •           Ensuring excellent showroom experience

 Financial Skills

            •           Budgeting and cost control

            •           Sales analysis and reporting

            •           Profitability management

 Communication & Problem Solving

            •           Strong interpersonal skills

            •           Ability to solve operational issues quickly

            •           Coordination with suppliers and management

4. Technical & Industry Knowledge

            •           Knowledge of:

            •           Furniture products & trends

            •           Visual merchandising (showroom display)

            •           Ability to use:

            •           Inventory systems / ERP

            •           Microsoft Office (Excel, reports)

5. Additional Requirements (Sometimes)

            •           Ability to lift/move furniture (physical role aspect)

            •           Flexible working hours (weekends/holidays)

            •           Knowledge of health & safety standards

How to Apply:

Interested candidates are invited to submit their applications along with a detailed CV and relevant certificates to [email protected]