NMB Bank Plc is recruiting professionals for nine employment positions across eight different job categories in Tanzania. The opportunities cover customer service, e-learning, legal services, business transformation, agricultural banking, commercial relationship management, financial crime compliance and value chain banking.
All eight vacancies are based at the bank’s Head Office, with applications closing on different dates between 13 October and 23 October 2026.
The recruitment includes specialist and managerial positions requiring different levels of professional experience. Two opportunities are available for Relationship Manager; Commercial – Chinese Desk, while each of the other seven job categories has one position.
| No. | Job Title | Positions | Closing Date |
|---|---|---|---|
| 1 | Contact Center Advisor; Inclusive desk (Fixed term – 1 year) | 1 | 15 Oct 2026 |
| 2 | E-learning Advisor (Fixed Term – 2 Years) | 1 | 23 Oct 2026 |
| 3 | Legal Counsel; General Contracts | 1 | 19 Oct 2026 |
| 4 | Operation Transformation Analyst | 1 | 19 Oct 2026 |
| 5 | Relationship Manager; Agri Retail Monitoring | 1 | 14 Oct 2026 |
| 6 | Relationship Manager; Commercial – Chinese Desk | 2 | 13 Oct 2026 |
| 7 | Senior Manager; Value Chain | 1 | 15 Oct 2026 |
| 8 | Specialist; Financial Crime Controls | 1 | 22 Oct 2026 |
Location: Head Office, HQ
Positions: 1
Contract: Fixed term, one year
Application Deadline: 15 October 2026
NMB Bank is seeking a Contact Center Advisor to provide customer support through telephone calls and digital communication channels while offering specialised assistance to customers with hearing impairments.
The position combines general banking customer service with accessible communication support, including sign language, video communication and digital messaging.
Key responsibilities include responding to customer enquiries and complaints, assisting with banking products and transactions, recording cases in customer relationship management systems and following up on unresolved issues. The successful candidate will also support branches that require specialised communication assistance for customers with disabilities.
Applicants must hold a bachelor’s degree in Business Administration, Banking, Finance, Accounting, Economics or a related field.
Professional certification or demonstrated capability in sign language is mandatory. Previous experience handling customer calls, complaints and follow-up activities, preferably in banking or financial services, is an added advantage.The position may involve working shifts, including weekends and public holidays, depending on contact centre operational requirements.
Location: Head Office, COE
Positions: 1
Contract: Fixed term, two years
Application Deadline: 23 October 2026
The E-learning Advisor will support the design, development and evaluation of learning programmes for NMB Bank employees.
Working with subject matter experts and human resources teams, the successful candidate will develop interactive training materials using multimedia technologies, instructional design principles and learning management systems.
Responsibilities include designing online courses, producing audio and video learning materials, managing course approvals, evaluating training effectiveness and reporting learning outcomes. The role also involves providing classroom and online training support.
Applicants must possess a bachelor’s degree in ICT Mediated Content Development, Multimedia Technologies and Animations, or a related specialisation, together with at least two years of experience in learning and talent development, training or similar roles.
Candidates should have experience using e-learning development tools such as Articulate Storyline, Adobe Captivate, Camtasia or comparable applications. Knowledge of multimedia development, HTML5, CSS and JavaScript is also relevant.
Location: Head Office
Positions: 1
Application Deadline: 19 October 2026
The Legal Counsel will support NMB Bank in drafting, reviewing, negotiating and administering general commercial contracts.
The successful candidate will work with the Senior Manager; General Contracts to identify contractual risks, maintain legal records, provide advice to business departments and ensure compliance with applicable legislation and internal policies.
The position also involves conducting legal research, preparing legal opinions and documentation, coordinating with external legal practitioners and representing the bank in relevant legal proceedings.
Minimum qualifications and experience:
A master’s degree in business studies or relevant banking certifications will be an added advantage.
Location: Head Office, HQ
Positions: 1
Application Deadline: 19 October 2026
The Operation Transformation Analyst will coordinate process improvement projects designed to strengthen operational efficiency, service quality and business performance.
The role involves reviewing existing business processes, analysing operational information, identifying service delivery problems and recommending practical improvements.
The successful candidate will collaborate with business units and management teams to implement process re-engineering initiatives, reduce operational inefficiencies and improve customer experience.
Applicants should hold a bachelor’s degree in Business Administration, Management, Banking, Finance or a related field.
A Lean Six Sigma certification and three years of organisational change experience are required. Candidates should also have experience in business process re-engineering within the banking or financial services sector.
Project management certification and Certified Business Analyst credentials are additional advantages.
Location: Head Office, HQ
Positions: 1
Application Deadline: 14 October 2026
The Relationship Manager; Agri Retail Monitoring will oversee the quality and performance of agricultural retail loans issued through NMB Bank’s branch network.
The position involves monitoring loan repayment trends, identifying early warning signs of credit deterioration and ensuring compliance with lending policies and procedures.
Responsibilities include analysing agricultural loan portfolios, monitoring arrears, reviewing loan documentation, supporting credit operations and preparing performance reports for management.
The successful candidate will also provide guidance to field relationship officers on lending procedures, credit assessment and agricultural banking practices.
Applicants must possess a bachelor’s degree and at least four years of banking experience, including work in credit assessment, project appraisal or other banking operations.
Knowledge of agricultural value chains, agribusiness finance, banking products and Tanzania’s agricultural sector is important. A master’s degree in business studies, postgraduate banking education or relevant banking certifications will be an advantage.
Location: Head Office, HQ
Positions: 2
Application Deadline: 13 October 2026
NMB Bank is recruiting two Relationship Managers to support the growth and management of its Chinese commercial business customer portfolio.
The role involves providing banking solutions to Chinese commercial customers, developing client relationships and supporting business growth through deposits, lending, foreign exchange, trade finance and digital banking products.
Responsibilities include evaluating credit applications, coordinating commercial business development initiatives, managing customer relationships and working with branch teams to expand the bank’s Chinese business portfolio.
Applicants must have a bachelor’s degree in Finance, Accounting, Banking or a related field, together with at least four years of experience in SME or commercial banking lending, or business banking relationship management.
Fluency in the Chinese language is mandatory. Applicants must also have experience dealing with the Chinese business sector.
Knowledge of credit analysis, business banking products, relationship management and commercial lending is required. Postgraduate qualifications and banking certifications are added advantages.
Location: Head Office, HQ
Positions: 1
Application Deadline: 15 October 2026
The Senior Manager; Value Chain will lead the development of banking solutions connecting corporate clients with suppliers, distributors, dealers, small businesses and other participants in commercial value chains.
The position focuses on developing partnerships, expanding banking relationships and increasing the use of deposits, digital banking and other financial products within business ecosystems.
Responsibilities include creating value chain banking strategies, negotiating partnerships, coordinating cross-functional teams and monitoring the performance of ecosystem banking initiatives.
The successful candidate will also oversee business pipelines, evaluate commercial opportunities and support the development of scalable banking solutions.
Applicants must hold a bachelor’s degree in Finance, Banking, Accounting, Economics, Business Administration or a related field.
A minimum of six years of experience in banking or financial services is required, including four years in ecosystem or value chain management.
Candidates should demonstrate experience managing corporate relationships, developing strategic partnerships and working with corporate banking products, including cash management and trade finance.
Location: Head Office, HQ
Positions: 1
Application Deadline: 22 October 2026
The Specialist; Financial Crime Controls will support the development, monitoring and improvement of measures designed to prevent financial crime across NMB Bank.
The role covers anti-money laundering, counter-terrorism financing, counter-proliferation financing, sanctions screening and transaction monitoring.
Responsibilities include reviewing customer due diligence procedures, investigating unusual transactions, analysing potential financial crime risks and supporting regulatory reporting.
The successful candidate will also participate in financial crime risk assessments, policy reviews, compliance monitoring and staff awareness programmes.
Applicants should hold a bachelor’s degree in Banking, Finance, Accounting, Economics, Law, Business Administration, Actuarial Science, Data Science, Computer Science or a related field.
Candidates must have at least three years of relevant experience in banking, financial services, AML/CFT, compliance or financial crime investigations.
Knowledge of transaction monitoring, sanctions screening, financial crime investigations and regulatory compliance is essential.
Professional certifications such as CAMS, CFCS, CGSS or CFE will be an added advantage.
Applications for all eight job categories are submitted through the official NMB Bank online recruitment system.
Application procedure:
NMB Bank is an equal opportunity employer and encourages applications from female candidates and people living with disabilities.
NMB Bank does not charge any fee for applications or recruitment. Applicants should disregard requests for payment connected with the recruitment process.
Only shortlisted candidates will be contacted.
Official application portal: View NMB Bank Vacancies and Apply Online
