We are looking for a motivated and reliable ICT User Support Intern to collaborate with ICT team at Ifakara Branch, Morogoro. The ICT User Support Intern will manage and control branch LAN infrastructure, monitor network devices and ensure all IT infrastructures run smoothly as per Ifakara Health Institute requirements
Responsibility:
Responsibilities
To provide users with maximum IT supports so as to exceed their expectation
To facilitate the implementation of internal document sharing so as to reduce Information redundancy, increase data security, easy files access and improving network performance
To control and manage Branch LAN infrastructure so as to detect, diagnose, and resolve network performance problems and outages
To monitor and manage network devices every morning so as to detect, diagnose, and resolve network problems
To installing and facilitate to adding and controlling printing system and to install and add users to the printing system
To assists and connect staff to the IHI wireless and control Branch wireless so as to facilitate branch communications
To facilitate Software installations and management for the branch users so as to meet or exceed users’ expectation and installing appropriate software and instruction to be communicated to users
To document all ICT devices and Computers by taking the below information (Computer name, Specifications and Usernames)
To Performing Quarterly Computer preventive and maintenance to IHI Computers
To Increasing communication to IHI staff by make sure availability of the Desktop phones to the offices and all are working properly
Buy vitamins and supplements
Skill :
Desired Skills
Ability to work independently as well as in a team
Ability to support other staff
Memorize quickly and return knowledge
Qualification Required:
Desired Qualification
Diploma in Information Communication and Technology
Preferred Language Skill :
Prefered Language
Ability to communicate fluently in English and Swahili
Job Opening date :13-Oct-2025
Job Posting Service
Job closing date :27-Oct-2025
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
