Job Description
Handling all walk-in customer queries i.e. inquires, Request and complaints.
Account opening
Process ATM and cheque book orders
ATM card and Cheque book issuing and balancing.
Mobile banking and Internet banking activation (inputter)
Support customers in using bank’s products.
Cross sale Bank’s products
Manage and ensure smooth collection of customer feedback.
Work closely with Branch Service Focus Team (SFT) in resolving service challenges improving service delivery.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional –
Particulars Detail Specific Field or Qualification Need Type[1]
Education Bachelor’s degree Bachelor’s degree from any recognized institution
RQ
Master’s degree Business Related
AA
Experience –Years
Total Minimum No of Years Experience Required
Fresh Graduate (1 year experience added advantage)
[1] Need Types are : RQ = Required, AA = Added Advantage
Participate fully in all customer engagement activities.
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Job Info
Job Identification
4830
Job Category : Administrative
Posting Date : 09/25/2025, 05:38 PM
Apply Before : 10/10/2025, 12:00 AM
Degree Level : Bachelor’s Degree
Job Schedule : Full time
Locations : Tanzania, United Republic of
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
