Job Description
To provide a comprehensive outsourced and legal collection service by ensuring that collections are maximized on charged off accounts, including estate late accounts, through employing appropriate collection tactics and vendor management principles; in executing the agreed collection operation strategies, as well as instituting and monitoring legal and/or claim procedures whilst ensuring that all legal requirements are complied with.
Please note this is a Fixed Term Contract and is renewable on an annual basis, with a maximum of up to two years.
Qualifications
Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Banking, Law
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Experience Required
Operations Control
Operations
3-4 years
Banking exposure and specifically debt collecting experience.
Additional Information
Behavioral Competencies:
- Checking Details
- Convincing People
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Producing Output
- Resolving Conflict
- Showing Composure
- Taking Action
- Team Working
Technical Competencies:
- Active Listening
- Collections
- Debt Consolidation
- Query Resolution
- Recoveries
- Verbal Communication
- Workflow Management
